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BigCommerce Social Login allows customers to create an account or log in to your BigCommerce store using their existing social media credentials, such as Apple, Facebook, Google, or Twitter. This makes the registration & login process quicker & more convenient for customers, as they do not need to create a new account & remember additional login information.

With BigCommerce Social Login SSO features, you can:

• Enable your users to automatically log into BigCommerce using any existing social media credentials.
• Provide extra layer of security on your BigCommerce store with 2-Factor Authentication (OTP over SMS/Email).
• Speed up customer checkout with pre-filled social media profiles, reducing friction & cart abandonment.

Verified Technology Partner of BigCommerce

Social Login Support for any BigCommerce Plan (Standard, Plus, Pro, Enterprise)

Follow the Step-by-Step Guide given below for BigCommerce Single Sign-On (SSO)

1. Create BigCommerce API

• Log in to BigCommerce Admin Panel.
• Go to the Settings from the sidebar, scroll down to API and then click on Store-level API accounts.



• Click on Create API Account and choose the token type as V2/V3 API Token option from the menu shown.



• Add a suitable name for your API account.

  Note: In BigCommerce, the API Path is the base URL that your application or integration uses to connect to your store’s data through BigCommerce APIs. The Store Hash is a unique identifier automatically generated by BigCommerce for each store. It appears in the API Path.

• Copy the highlighted Store Hash from the API Path.




Note: This Store Hash will be required while configuring BigCommerce in miniOrange.

• Enable the Customers option as Modify and Customers Login option as login. Keep rest of the settings as it is.
• Click on Save.
• Download the API credentials file. It contains the API token, Client ID and Client Secret.

2. Configure BigCommerce in miniOrange

• Login into miniOrange Admin Console.
• Go to Apps, click on Add Application button.



• In the Choose Application section, open the dropdown list of All Apps and select JWT.



• In the next step, search for BigCommerce application from the list and click on it.



• Enter the following values in the respective fields.



• Enter the Client ID, Client secret and Access token which we have downloaded from step 1 during API creation in BigCommerce Console.

  Display Name [Required]	BigCommerce (According to your choice)
  Redirect-URL [Required]	Storefront URL/login/token/
  Client ID	Copy from the downloaded file in Step 1
  Client Secret	Copy from the downloaded file in Step 1
  Access Token	Copy from the downloaded file in Step 1
  Description	According to your choice

How to Get the Redirect URL from BigCommerce
Your Redirect URL should be: <Storefront URL>/login/token/

• Example: https://mystore.mybigcommerce.com/login/token/
• To find your Storefront URL:
  • Go to Channels → Storefronts.
  • Copy the URL listed for your store.



• Now click on Next and go to Advanced tab.




Subject	E-Mail Address.
Signature Algorithm	HS256
Logout URL	Copy the storefront URL as mentioned above and append /login.php?action=logout e.g., https://{{my-store}}.mybigcommerce.com/login.php?action=logout

• Click Next to go to the Login Options tab.




Primary Identity Provider	The identity source against which user will be authenticated
Force Authentication	Enable if you want user to authenticate even if the user has a session
Enable User Mapping	Enable if you are sending the logged-in user from this app in the response

• Click on the Save button.
• Navigate to Policies tab.
• Click on Assign Group button.



• Choose the DEFAULT group.
• Click on the Next button.



• Assign the policies to the group. Here, you can choose the primary authentication method for users. From the dropdown under First Factor, select Password.



• Click on the Save button.
• For Attribute Mapping and add new attributes, navigate to the Attributes tab and click on the Add Attribute.
• To map the attributes between the IDP and BigCommerce application, click on Attributes + button.
• The first three attributes will be hard-coded values

  Attribute Name	Attribute Type	Attribute Value
  store_hash	Custom Attribute Value	Refer to Step 1 above.
  redirect_to	Custom Attribute Value	Endpoint where you wish to redirect the user to after sso. [Homepage or account page e.g. /account.php]
  operation	Custom Profile Attribute	customer_login
  first_name	External Idp Attribute	first_name
  last_name	External Idp Attribute	last_name
  email	External Idp Attribute	email




• Click on the Save button.

3. Syncing Address, Form, and Custom Attribute Fields to BigCommerce (Optional)

To synchronize address, custom attributes, and form fields from the Identity Provider (IDP) to BigCommerce, the following details must be configured:

Address Fields

To successfully sync customer address information, the following attributes are required:

• first_name
• last_name
• address1
• city
• country_code

• miniOrange as IDP
• ExternaI Identity Provider

In the below diagram, we are using miniOrange as the IDP.

• Before syncing these fields to BigCommerce, you must first create the corresponding attributes in the miniOrange user profile. These attributes will then be mapped and synced to BigCommerce.



• Then we need to configure the attribute mapping in the application.

  Attribute Name	Attribute Type	Value
  addresses.first_name	First Name	-
  addresses.last_name	Last Name	-
  addresses.address1	Custom Profile Attribute	address1
  addresses.city	Custom Profile Attribute	city
  addresses.state_or_province	Custom Profile Attribute	state/province
  addresses.country_code	Custom Profile Attribute	country
  addresses.postal_code	Custom Profile Attribute	postal_code





Note: When sending the country value, always use the country code (e.g., US, IN). If you pass the full country name such as “United States”, the value will not be updated — only country codes are supported for correct mapping.

While syncing address fields, ensure that the city, state, and country values you provide are valid options supported by BigCommerce and exist in their respective dropdown lists.



• Now, after completing SSO, go to your BigCommerce dashboard. From the sidebar, click on Customers.
• You will see the list of all customers. Search for the specific user and click on their name.
• Next, open the Customer Address Book section — this is where you will be able to view the customer’s address details.

For the Sign up form fields:

• In BigCommerce, the following form fields are available. We need to configure the corresponding attribute mappings in the application to ensure these fields are correctly synced to BigCommerce.



• Then we need to configure the attribute mapping in the application.

  Attribute Name	Attribute Type	Value
  addresses.first_name	First Name	-
  addresses.last_name	Last Name	-
  addresses.address1	Custom Profile Attribute	address1
  addresses.city	Custom Profile Attribute	city
  addresses.state_or_province	Custom Profile Attribute	state/province
  addresses.country_code	Custom Profile Attribute	country
  addresses.postal_code	Custom Profile Attribute	postal_code
  form_fields.name.0	Custom Attribute Value	Law School
  form_fields.value.0	Custom Attribute Value	XYZ
  form_fields.name.1	Custom Attribute Value	Bar Exam State
  form_fields.value.1	Custom Attribute Value	Arizona
  form_fields.name.2	Custom Attribute Value	Bar Exam Date
  form_fields.value.2	Custom Attribute Value	31-12-2025
  form_fields.name.3	Custom Attribute Value	Estimated Graduation Month
  form_fields.value.3	Custom Attribute Value	January
  form_fields.name.4	Custom Attribute Value	Estimated Graduation Year
  form_fields.value.4	Custom Attribute Value	2025




• After completing SSO, go to your BigCommerce dashboard.
• From the left sidebar, click on Customers.
• You will now see the list of all customers.
• Search for the specific user and click on their name.
• The customer profile will open — scroll down to the Customer Details section.
• Here, you will see the signup form fields, where you can view all the customer-submitted form-field details.

For the Attribute Fields

• In BigCommerce, the following attribute fields are available. We need to configure the corresponding attribute mappings in the application to ensure these fields are correctly synced to BigCommerce.



• Then we need to configure the attribute mapping in the application.

  Attribute Name	Attribute Type	Value
  color	Custom Profile Attribute	blue
  customer_address	Custom Profile Attribute	MG road
  customer_mobile	Custom Profile Attribute	+911234567890
  DOB	Custom Profile Attribute	2002-01-01
  attribute_string 01	Custom Profile Attribute	testing




• After completing SSO, go to your BigCommerce dashboard.
• From the left sidebar, click on Customers.
• You will now see the list of all customers.
• Search for the specific user and click on their name.
• The customer profile will open — scroll down to the Customer Details section.
• Here, you will see the attribute fields, where you can view all the customer-submitted form-field details.

NOTE: Update customer profile during sso

• Go to the BigCommerce application you have configured in miniOrange.
• Open the Advanced tab.
• Scroll to the bottom of the page.
• Enable the checkbox Update Customer Profile During SSO.

For ExternaI Identity Provider

• Before syncing these fields to BigCommerce, you must first create the corresponding attributes in your external IDP. These attributes will then be mapped and synced to BigCommerce.
• Then we need to configure the attribute mapping in the application.
• For Address field:

  Attribute Name	Attribute Type	Value
  addresses.first_name	External Idp Attribute	first_name
  addresses.last_name	External Idp Attribute	last_name
  addresses.address1	External Idp Attribute	address1
  addresses.city	External Idp Attribute	city
  addresses.state_or_province	External Idp Attribute	state/province
  addresses.country_code	External Idp Attribute	country
  addresses.postal_code	External Idp Attribute	postal_code





Note: When sending the country value, always use the country code (e.g., US, IN). If you pass the full country name such as “United States”, the value will not be updated — only country codes are supported for correct mapping.

While syncing address fields, ensure that the city, state, and country values you provide are valid options supported by BigCommerce and exist in their respective dropdown lists.



• Now, after completing SSO, go to your BigCommerce dashboard. From the sidebar, click on Customers.
• You will see the list of all customers. Search for the specific user and click on their name.
• Next, open the Customer Address Book section — this is where you will be able to view the customer’s address details.




For the Sign up form fields:

• In BigCommerce, the following form fields are available. We need to configure the corresponding attribute mappings in the application to ensure these fields are correctly synced to BigCommerce.




Attribute Name	Attribute Type	Value
form_fields.name.0	Custom Attribute Value	Law School
form_fields.value.0	External Idp Attribute	XYZ
form_fields.name.1	Custom Attribute Value	Bar Exam State
form_fields.value.1	External Idp Attribute	Arizona
form_fields.name.2	Custom Attribute Value	Bar Exam Date
form_fields.value.2	External Idp Attribute	31-12-2025
form_fields.name.3	Custom Attribute Value	Estimated Graduation Month
form_fields.value.3	External Idp Attribute	January
form_fields.name.4	Custom Attribute Value	Estimated Graduation Year
form_fields.value.4	External Idp Attribute	2025




• After completing SSO, go to your BigCommerce dashboard.
• From the left sidebar, click on Customers.
• You will now see the list of all customers.
• Search for the specific user and click on their name.
• The customer profile will open — scroll down to the Customer Details section.
• Here, you will see the signup form fields, where you can view all the customer-submitted form-field details.




For Custom Attribute Fields

• In BigCommerce, the following attribute fields are available. We need to configure the corresponding attribute mappings in the application to ensure these fields are correctly synced to BigCommerce.



• Then we need to configure the attribute mapping in the application.

  Attribute Name	Attribute Type	Value
  color	External Idp Attribute	blue
  customer_address	External Idp Attribute	MG road
  customer_mobile	External Idp Attribute	+911234567890
  DOB	External Idp Attribute	2002-01-01
  attribute_string 01	External Idp Attribute	testing




• After completing SSO, go to your BigCommerce dashboard.
• From the left sidebar, click on Customers.
• You will now see the list of all customers.
• Search for the specific user and click on their name.
• The customer profile will open — scroll down to the Customer Details section.
• Here, you will see the attribute fields, where you can view all the customer-submitted form-field details.




NOTE: Update customer profile during sso

• Go to the BigCommerce application you have configured in miniOrange.
• Open the Advanced tab.
• Scroll to the bottom of the page.
• Enable the checkbox Update Customer Profile During SSO.

4. Configure Social Login Providers

miniOrange provides user authentication from various external sources, which can be Directories (like ADFS, Microsoft Entra ID, OpenLDAP, Google, AWS Cognito etc), Identity Providers (like Okta, Shibboleth, Ping, OneLogin, KeyCloak), Databases (like MySQL, Maria DB, PostgreSQL) and many more. You can configure your existing directory/user store or add users in miniOrange.

• Setup Google
• Setup LinkedIn
• Setup Facebook
• Setup Apple

Step 4.1: Configure Google Apps as OAuth 2.0 Provider in miniOrange.

• Go to miniOrange Admin Console.
• From the left navigation bar select Identity Providers.
• Click on Add Identity Provider.



• Click on Add Social Connection.



• Click on the Google Social App option and then click on Enable Connection.



• Your connection will be configured and will get added to the External Identity Providers list.



• Go to the Apps section from the sidebar on the miniorange dashbaord.
• Select the app that you have configured.
• Click on Edit under the Actions column.
• Navigate to the Login Options tab.
• Select Google as the Identity Provider.
• Click Save to apply the changes.



• Go to the Endpoints tab and copy the SSO URL used for authentication via the external IdP.



• Paste the copied URL into an incognito window to test the login flow.

Step 4.1: Configure LinkedIn as OAuth 2.0 Provider in miniOrange

• Go to miniOrange Admin Console.
• From the left navigation bar select Identity Providers >> Add Identity Provider.



• Click on Add Social Connection.



• Click on the Linkedin Social App option and then click on Enable Connection.



• Your connection will be configured and will get added to the External Identity Providers list.



• Go to the Apps section from the sidebar on the miniorange dashbaord.
• Select the app that you have configured.
• Click on Edit under the Actions column.
• Navigate to the Login Options tab.
• Select LinkedIn as the Identity Provider.
• Click Save to apply the changes.



• Go to the Endpoints tab and copy the SSO URL used for authentication via the external IdP.



• Paste the copied URL into an incognito window to test the login flow.

Step 4.1: Configure Facebook as OAuth 2.0 Provider in miniOrange

• Go to miniOrange Admin Console.
• From the left navigation bar select Identity Providers >> Add Identity Provider.



• Click on Add Social Connection.



• Click on the Facebook Social App option and then click on Enable Connection.



• Your connection will be configured and will get added to the External Identity Providers list.



• Go to the Apps section from the sidebar on the miniorange dashbaord.
• Select the app that you have configured.
• Click on Edit under the Actions column.
• Navigate to the Login Options tab.
• Select Facebook as the Identity Provider.
• Click Save to apply the changes.



• Go to the Endpoints tab and copy the SSO URL used for authentication via the external IdP.



• Paste the copied URL into an incognito window to test the login flow.

Step 4.1: Configure Apple Apps as OAuth 2.0 Provider in miniOrange

• Go to miniOrange Admin Console.
• From the left navigation bar select Identity Providers >> Add Identity Provider.



• Click on Add Social Connection.



• Click on the Apple Social App option and then click on Enable Connection.



• Your connection will be configured and will get added to the External Identity Providers list.



• Go to the Apps section from the sidebar on the miniorange dashbaord.
• Select the app that you have configured.
• Click on Edit under the Actions column.
• Navigate to the Login Options tab.
• Select Apple as the Identity Provider.
• Click Save to apply the changes.



• Go to the Endpoints tab and copy the SSO URL used for authentication via the external IdP.



• Paste the copied URL into an incognito window to test the login flow.

5. Embed your social login urls to perform SP Initiated Social Login

• Copy the Single Sign-On (SSO) url from the BigCommerce App that you have configured in miniOrange.
• Just add an identifier such as google_oauth, facebook_oauth, linkedin_oauth, appleid_oauth after your customerId in SSO Url for respective Social login url as given below.
• Social Login URLs:
• Google:

  https://{{branding}}.xecurify.com/moas/broker/login/jwt/{customerID}/google_oauth?client_id=yourclientID&redirect_uri=https://storeurl.bigcommerce.com/login/token/

• Facebook:

  https://{{branding}}.xecurify.com/moas/broker/login/jwt/{customerID}/facebook_oauth?client_id=yourclientID&redirect_uri=https://storeurl.bigcommerce.com/login/token/

• LinkedIn:

  https://{{branding}}.xecurify.com/moas/broker/login/jwt/{customerID}/linkedin_oauth?client_id=yourclientID&redirect_uri=https://storeurl.bigcommerce.com/login/token/

• AppleId:

  https://{{branding}}.xecurify.com/moas/broker/login/jwt/{customerID}/appleid_oauth?client_id=yourclientID&redirect_uri=https://storeurl.bigcommerce.com/login/token/

• Go to the BigCommerce Admin Panel and then Storefront >> Themes >> Customize.



• Choose Button and drag where you want to place.



• Click on the button and give it a name of your choice (e.g., Google SSO).
• In the button link field, paste the newly generated social login URL with the identifier, then save and publish the changes.



• Now go back to your storefront, and you will see the button. When you click on it, the SSO will work.

6. Configure SLO in BigCommerce

• Download the script to initiate SLO in BigCommerce.
• Navigate to Storefront >> Script Manager.
• Click on create a script and add the script file which you have downloaded earlier in the footer of the page.



• Enable settings as given in the image below:



• A text box will be opened where you can add the downloaded script.

Frequently Asked Questions (FAQs)

Can I log into BigCommerce using Microsoft Entra ID / Okta / Auth0 credentials?

Yes, we support SSO into BigCommerce using Microsoft Entra ID, Okta and Auth0 credentials.

Are the users automatically synced into BigCommerce during SSO or should the user exist on BigCommerce as well?

If the user does not exist in your bigcommerce store, our SSO solution will automatically create the user on bigcommerce and perform a seamless login.

Do you support social login for BigCommerce?

Yes, we support social login providers such as google, facebook, twitter and many more. You can set up your Social login app by following the guide here : https://www.miniorange.in/iam/login-with-external-idp/

Is miniOrange's social login SSO supported on all BigCommerce plans?

miniOrange BigCommerce Social Login SSO solution is available for all BigCommerce plans, including the free ones. We also offer support for a wide range of social login providers, including Google, Facebook, Twitter, and more. With our solution, customers can easily log in to their BigCommerce accounts using their preferred social media credentials, while website owners can benefit from increased engagement & streamlined login processes.

External References

• Know more about Single-Sign On (SSO)
• What is Customer Identity and Access Management (CIAM)?
• Read more about "What is JWT" & how does it work?
• Know how to set-up SSO for Squarespace
• What is Social Login? How does it works
• BigCommerce Netsuite Integration
• BigCommerce Dynamics 365 Integration