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Last updated: Jun 26, 2023
We recommend you read and understand this Policy completely, including the additional documents included at the links provided.
The personal information we collect when you use the Services, including when you sign up to the Service and the reasons why you are asked to provide it are explained when we ask you to provide your personal information. Xecurify will tell you prior to collection whether providing personal information is necessary or voluntary.
When using the Services, we may collect your name, email, postal address, phone number and other information you provide via the Services when, for example, you submit inquiries, request more information about our services, complete surveys or download Xecurify documents, provide feedback about our Services or register for sales events or marketing activities.
When you register to use our Services, we may collect your personal information (like your full name and contact information). We may share some of this information if you have asked us to work with a Third Party of your choosing. We do not sell any personal information.
Information you provide us:
A. Account signup: When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the account signup process. You'll also be required to choose a unique username and a password for accessing the created account. You may also provide us with more information such as your time zone and language, but we don’t require that information to sign up for an account. After signing up, you will have the option of choosing a security question and an answer to the security question — if you provide these, they will be used only while resetting your password. If you attend an event, we may also receive contact and professional details about you when you register for any event, including webinars or seminars, (ii) subscribe to our newsletter or any other mailing list, (iii) you choose to scan your attendee badge or by providing a business card or other method, (iv) submit a form in order to download any product, whitepaper, or other materials, (v) participate in contests or respond to surveys, or (vi) submit a form to request customer support, get a quote or to contact Xecurify for any other purpose.
B. Contract and Payment Data: We may receive contract details (like signatures) from you or your organization and use payment processing services to collect payment and billing information, which may contain Personal Data such as billing name, billing address and payment card details, in connection with some of our products and services. When you submit your card information, we store the name and address of the cardholder, the expiry date and the last four digits of the credit card number. We do not store the actual credit card number. For quick processing of future payments, if you have given us your approval, we may store your credit card information or other payment information in an encrypted format in the secured servers of our Payment Gateway Service Providers.
a. Interactions with Xecurify: If you attend any Xecurify in-person or virtual event or agree to be recorded in a telephone or video meeting, we may record some or all of that event or meeting. For events, we may document the event in various ways, such as by taking photos at the event, interviewing you at the event, or recording your participation in a live question-and-answer or other interactive session.
b. Testimonials: We can use the information for business and marketing purposes to better inform the public about Xecurify, its events, and provide testimonials about our products and services.When you authorize us to post testimonials about our products and services on websites, we may include your name and other personal information in the testimonial. You will be given an opportunity to review and approve the testimonial before we post it.
When using the Services, we automatically collect certain information when you visit or use the Service, including your use of this website.
A. Information from Browsers, Devices and Servers:
When you visit our websites, we collect the information that may reveal your identity and may include information about the specific computer or device you are using, such as your computer’s operating system and Internet Protocol (IP) address, browser type, language preference, time zone, referring URL, date and time of access, operating system, mobile device manufacturer and mobile network information.
B. Information from cookies and Tracking Technologies:
C. Information from Service Data, Application Logs and Mobile Analytics:
When using the services, we automatically collect certain data relating to the performance and configuration of our services and our subscribers, Authorized users consumption, use of, and interaction with the Services (collectively, “Service Data”). While service Data usually does not involve personal information, it may include such data in the following instances:
a. Technical Information or data from either application programming interfaces (“API’s”), hosting services, Internet of Things(“IoT”), sensors or devices, or other products, services or devices that access our Services, including relevant log files;
b. Data and Metadata about an Authorized User’s activities and behavior within our service, such as click Patterns and feature use.
Service Data is used by Company for (a) providing, supporting and operating our products and services, (b) network and information security and (c) to analyze, develop and improve our products and services.
From time to time, we may obtain information about you from third party sources, such as public databases and websites, resellers and distributors, joint marketing or business partners, security and fraud detection firms and social media platforms. Examples of the information we may receive from other sources include: account information; page-view information; contact information from business partners with whom we operate co-branded events, services and marketing campaigns or joint offerings; search results and links, including paid listings (like sponsored links); and if relevant, credit history information from credit bureaus.
A. Referrals: If someone has referred any of our products or services to you through any of our referral programs, that person may have provided us your name, email address and other personal information. If you provide us information about another person, or if another person gives us your information, we will only use that information for the specific reason for which it was provided to us.
B. Information from our reselling partners and service provider: If you contact any of our reselling partners, or otherwise express interest in any of our products or services to them, the reselling partner may pass your name, email address, company name and other information to Xecurify. If you register for or attend an event that is sponsored by Xecurify, the event organizer may share your information with us. Xecurify may also receive information about you from review sites if you comment on any review of our products and services, and from other third-party service providers that we engage for marketing our products and services.
C. Information from your Feedback and Review: When you provide feedback or reviews about our products, interact, or engage with us on marketplaces, review sites or social media sites such as Facebook, Twitter, LinkedIn and Instagram through posts, comments, questions and other interactions, we may collect such publicly available information, including profile information, to allow us to connect with you, improve our products, better understand user reactions and issues, or to reproduce and publish your feedback on our websites. We must tell you that once collected, this information may remain with us even if you delete it from these sites. Xecurify may also add and update information about you, from other publicly available sources.
We use personal information collected via the Services and through other means (e.g., in person) for the following purposes:
We do not share personal information with third parties other than as follows:
If you are an individual in the United Kingdom, the European Economic Area (EEA), or of another relevant jurisdiction, we collect and process information about you only where we have a legal basis or bases for doing so under applicable laws. The legal bases depend on the products and services that your organization has purchased from Xecurify, how such products and services are used, and how you choose to interact and communicate with Xecurify’s websites, systems, and whether you attend Xecurify events. This means we collect and use your Personal Data only where:
a. We need it to operate and provide you with our products and services, provide customer support and personalized features, and to protect the safety and security of our products and services;
b. It satisfies a legitimate interest of Xecurify’s (which is not overridden by your data protection interests and rights), such as for research and development, to provide information to you about our products and services that we believe you and your organization may find useful, and to protect our legal rights and interests;
c. You give us consent to do so for a specific purpose; or
d. We need to comply with a legal obligation.
If you have consented to our use of Personal Data about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your Personal Data because we or another entity (for example, your employer) have a legitimate interest to do so, you have the right to object to that use; however, in some cases, this may mean that you no longer use our products and services.
In the event that we de-identify any Personal Data for further use, we commit to maintain and use the information in de-identified form and will not attempt to re-identify the information, except for the purpose of determining if our de-identification processes satisfy applicable legal requirements.
You have the following rights with respect to information that Xecurify holds about you. Xecurify undertakes to provide you the same rights no matter where you choose to live.
a. Right to access: You have the right to access (and obtain a copy of, if required) the categories of personal information that we hold about you, including the information's source, purpose and period of processing, and the persons to whom the information is shared.
b. Right to rectification: You have the right to update the information we hold about you or to rectify any inaccuracies. Based on the purpose for which we use your information, you can instruct us to add supplemental information about you in our database.
c. Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
d. Right to restriction of processing: You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
e. Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purpose for which it was originally collected.
f. Right to restriction of processing: You may also have the right to request to restrict the use of your information in certain circumstances, such as when you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
g. Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
h. Right to object: You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
i. Right to complain: You have the right to complain to the appropriate supervisory authority if you have any grievance against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements, to enforce our agreements or comply with our legal obligations).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing, until deletion is possible.
When processing Subscriber Data on behalf of our Subscribers, we will retain Subscriber Data for as long as the Subscriber instructs us to and/or as required by applicable law.
We take all reasonable steps to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration or destruction. We use appropriate technical and organizational measures to protect your personal information, including: physical access controls, encryption, firewalls, intrusion detection and network monitoring appropriate to the type and scope of data processing. This information is held in confidence. Please check with our security practices below:
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country, and in some cases, may not be as protective. Specifically, our Servers are located in the U.S., Europe and Australia, However , all the data is stored and processed on the servers in the US, it may be changed upon Customers request to servers in Europe or Australia, we may process your information in jurisdictions where our affiliates/partners and third-party service providers are located.
We have taken appropriate safeguards to require that your personal information remain protected in accordance with this Policy. These safeguards include the protections under the European Commission’s Standard Contractual Clauses for transfers of personal information between us and others where the personal information of the European Economic Area (EEA), United Kingdom or Switzerland personal information is covered by applicable data protection laws.
If you would like to contact us with questions or concerns about our privacy policies and practices, you may contact us via any of the following methods:
Email us at: [email protected]
Or call us at: +1 978 658 9387 Or you can fill form with your question/concern: Contact us